Dobrodenchuk Viktoria

Design manager, senior product designer

E-mail: viktoriadobrodenchuk@gmail.com​​​​​​​

10+ years of design experience, 6+ years leading design teams, delivering intuitive web & mobile experiences for both B2B2B and B2C, UC&C, e-commerce, CRM, non-profit and other industries. My portfolio spans both established projects with over 5 million users in 26 countries and innovative concepts built from scratch.

- Certified by Nielsen Norman Group and Google in UX design, and certified by Interaction Design Foundation in UX Research;
- 4+ years teaching UX design and 3+ years mentoring designers at ADPlist and Projector.Mentorship Platforms. Recently received distinction for 1000 Mentorship Minutes.
- Proficient in leading and collaborating with cross-functional teams.
- Experience with native iOS & Android apps, React, and Flutter;
- Published articles, interview IT professionals, and express myself through both digital and live illustrations;
- Fluent in English and Ukrainian;
- MBTI - Campaigner ENFP.
I try to update the "Works" section regularly. Additional work can be found on  Dribbble. Contact me to know more!
EXPERIENCE:

Product Design Team Lead, UX Architect
from 02.2022 - Present
Wildix (
web-based VoIP PBX UC&C system)
Design Team Lead and UX Architect in x-bees - the first sales-oriented web-based VoIP PBX UC&C system
solution. We provide comprehensive tools like omni-channel chat, VoIP-based communication, analytics tools, meeting scheduling etc. for support teams and companies with long sales cycle across multiple platforms.
Responsibilities and results:
- Managed a design team of 3 designers;
- Created and iterated on design process;
- Maintained a big design system for multiple products, platforms and color modes;
- UX and UI work on complex features;
- Implementation of research and design verification methods;
- Created onboarding documentation and research repository;
- Hiring, onboarding and mentoring designers.
UX Designer, Design Lead
from 09.2019 - 02. 2022
Steelkiwi (Web and Mobile design and development)
Responsibilities as Design Lead:
- Managing a design team of 6 people;
- Mentorship program for designers;
- Professional development of design team members;
- Responsible for design team work standards;
- Building a design team: creation of test tasks and interview process.
Product designer:
Norwegian sport club management tool (web-admin and mobile apps)
Product consist of a web admin panel for owners of sports organizations and coaches, and an
application for players. The functionality includes a calendar, management of events and
members, internal accounting for clubs, and work with legal documents.
I am responsible for developing new functionality, conducting interviews with users, improving
the current functionality, as well as supporting the design system. Cross-functional team.
Framework - OKR.
Other projects:
- MyPitchlist (real estate tool, New Zealand);
- Referer (tool for recruters and refand management, New Zealand);
- Laundry (mobile app for laundry services);
- Lune (mobile app for money savings and transer);
- Metudela (website and mobile app for trip generation);


Product Design Team Lead
from 12.2016 - 07.2019
AUTODOC (E-commerce)
I was responsible for the design of e-commerce applications, which operate in 26 European countries for more than 2 million users. 
During the time I did 3 complete redesigns, designed four products, and was responsible for hiring and training employees. 
My responsibilities included analyzing statistics, improving UX and conversion and building design libraries.
You can see some of the apps that I've been working on by yourself: Autodoc on PlayStore, Autodoc on AppleStorePetsExpert on PlayStore. 


UI/UX Designer
from 12.2015 to 12.2016 (1 year)
DarinX (Mobile Development, Web Design, Web Development, Branding)
For a year I honed my skills in a design studio. I did a dozen web design and branding projects. In this company, I received my first serious UX project - to create a tool for generating resume in PDF from the entered data.

Designer 
from 07.2014 to 12.2016 (2 years 5 months) 
UMG (Shipping) 
Branding, web design, social network pages design. 

Retoucher, manager 
from 03.2014 to 09.2014 (6 months) 
Retouchify (Photo Retouching Application) 
Rapid retouching of photos of varying complexity.  

Freelance designer 
from 09.2012 to 12.2016 (4 years 4 months) 
Freelance, (IT) 
Development of brand books. website layouts, printing products, photo retouching.  
ADDITIONAL EDUCATION AND COURSES

UX Certified by Nielsen Norman Group
, DesignOps, id:1030292 
(2019, NN/g) 
Data-driven design: Quantitative Research for UX
(2023, Top 10% distinction, IDF)
Design Team Management
(2022, Projector)
Google UX Course
(2021, Coursera)
Creative Leadership 
(2021, Projector.Online) 
Affordances: Designing Intuitive User Interfaces
(2020, Final Grade: Top 10% distinction, Interaction Design Foundation)
UX Certified by Nielsen Norman Group, id:1030292 
(2019, NN/g) 

DAO Lead, team management course 
(2018, IAMPM School)
"UI/UX"
(Lviv IT School) (2016, 2.5 months)
Fundamentals of Graphic Design
(Final Grade: 98.4%, California Institute of the Arts)
Modern Art
(
Higher School of Economics — National Research University)
Modern Art'n Ideas 
(Final Grade: 92%, Museum of Modern Arts)
Design History 
(Grade 85/95, NIU School of Design)
"Step", full crash course on IT professions
(2007-2009)
"Rhetoric and oratory"
(2012, Vera Kholodnaya film school)
How to get to know yourself through art 
(2018, Bang Bang Education)

You can check my certification here: https://www.nngroup.com/ux-certification/verify/

NNg/UX
NNg/UX
Creative Leadership
Creative Leadership
LITS Basic UI/UX
LITS Basic UI/UX
DESIGN SKILLS

Product Design
User Experience Design
Interaction Design
Mobile Design
Web Design
Flow maps and CJM's
Personas & Scenarios
Wireframing and Prototyping
Usability Evaluation
TOOLS

Figma
Sketch
Flinto and Principle
Adobe After Effects
Adobe Illustrator
Blender
Adobe Photoshop
Photo processing and retouching
Illustrations on the tablet


MY ARTICLES:

Customer Experience Metrics for surveys cheatsheet
In this article, I have put together a quick guide to collecting three main UX metrics that can be obtained through a survey.

20+ правил для полів введення тексту: детальний розбір
Як спроектувати заповнення даних або реєстрацію на сайті

Create a rainbow toad preloader for Android apps using Shapeshifter
Shapeshifter.design tutorial about .xml animations, which will be really useful for making preloaders for Android apps

How to "Add to cart" properly
In-depth analysis of "add to cart" buttons in e-commerce apps and mobile web.

Гайд по Nielsen Norman Group UX Conference. Как это было, и стоит ли ехать?
Детальное описание поездки на конференцию и развернутые выводы о пользе
​​​​
ADDITIONAL INFO
My other works:  DribbbleGallery on flickr
I teach at the design school "Point.School".
Sometimes I give separate lectures on UX design. Here is a list of topics:
- Material Design for mobile apps;
- UX Mapping Techniques;
- User Stories, Personas, JTBD; 
- UX Principles and design self-evaluation;
- Figma Tips and Tricks for non-designers.
I make interviews with designers and IT people: See Facebook group
Fluent spoken English
Lived in the United States for 4 months.
Painter​​​​​​​

EDUCATION

"Step" Computer Academy
Design, Odessa
from 09.2009 to 07.2013 (3 years 10 months)

For all subjects received the maximum score. I was awarded by the Academy
for particularly high results in studies.


ONEU
International Economics, Odessa
from 09.2009 to 06.2014 (4 years 9 months)
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